Privacy Policy

Last Updated: 10/16/2025

1. Introduction

Proper Ecom LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Full name
Email address
Phone number
Mailing address
Date of birth
Educational history
Information voluntarily submitted through website forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited
Time and date of visit
Other analytics data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and analyze traffic. You may disable cookies through your browser settings, though some features of the website may not function properly.

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

To provide consultations, onboarding, customer support, and access to requested services.

3.2 Communication

To respond to inquiries, confirm appointments, send reminders, and provide service-related updates.

3.3 SMS Communications

Users who provide their phone number through our website forms and check the SMS consent box agree to receive SMS messages from Proper Ecom LLC.

These messages may include:

Appointment confirmations
Appointment reminders
Consultation follow-ups
Customer support responses
Service updates
Marketing messages if separately authorized

Message frequency may vary. Message and data rates may apply.

Users may opt out at any time by replying STOP.
Users may reply HELP for assistance.

SMS consent is not a condition of purchase.

3.4 Marketing Communications

With explicit consent, we may send promotional emails or SMS messages regarding services, programs, or updates. You may unsubscribe or opt out at any time.

3.5 Analytics and Improvements

To monitor website performance, improve services, and enhance user experience.

3.6 Legal Compliance

To comply with applicable laws, enforce agreements, and protect the rights and safety of our users and business.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only under the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party providers who assist with hosting, analytics, communication delivery, and customer support. These providers are authorized to use personal information only as necessary to perform services on our behalf.

4.2 Legal Requirements

We may disclose personal information if required by law or in response to valid legal requests.

4.3 Business Transfers

If Proper Ecom LLC undergoes a merger, acquisition, restructuring, or sale, personal information may be transferred as part of business assets.

4.4 Mobile Information and SMS Data

No mobile information, including phone numbers or SMS opt-in consent, will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties except for aggregators and service providers necessary to deliver SMS services.

All other use case categories exclude text messaging originator opt-in data and consent.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your information
Withdraw consent to marketing communications

To exercise these rights, contact us at:

Email: [email protected]

We will respond within a reasonable timeframe.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes indicates acceptance of the revised policy.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Proper Ecom LLC
Email: [email protected]